Below we've put together a list of the most common questions we're receiving in hopes that we'll save you the time of waiting for a call back from one of our representatives.
Your onboard credit — what we commonly call OBC — will be applied to your stateroom account within 1-3 nights of boarding your cruise. While in some cases you may see it on your shipboard account after boarding, it is most commonly added to your account in the first few days of a 5-7 night sailing. For longer sailings it may take up to 5 nights to post. The OBC will show as a gift from us and/or the cruise line but should be equal to the total amount you were expecting and you can use it the same as cash onboard the ship; however it usually cannot be used in the casino. For details see the guest relations desk onboard.
Of course you can! You can combine the discounts of any cruise line loyalty program with our exclusive rates and offers giving you the most value on your next cruise.
At CruCon we provide you with the lowest price guaranteed so that your vacation dollars can go farther. We work with most major cruise lines (luxury premium and budget) and have won such awards as Vacation.com's Chairman's Award, Royal Caribbean Cruises Chairman's Award, Celebrity Cruise's President's Award, and Norwegian Cruise Line President's Club Elite Agency of the Year. CruCon has also been voted "Best" for 5 years by TravelZoo. We hold memberships with credible agencies such as the National Association Cruise Oriented Agencies, Cruise Lines International Association, and American Society of Travel Agents. We also proudly maintain an A+ rating with the Better Business Bureau.
Great news — virtually any existing cruise reservation can be transferred to CruCon both free of charge and free of hassle! Our clients do this all the time to get a better deal, be it a lower rate or an exclusive add-on/bonus offer. When you transfer to CruCon nothing from your existing reservation will change. You'll still set sail on the very same ship on the same dates and in the same stateroom you've already selected. Even your dining times — and any benefits you’re receiving via the cruise line's loyalty program — will continue to apply.
Each cruise line differs on how to transfer their reservation. See below for more information. Please remember that this information is subject to change by each individual cruise line without notice. For details refer to the cruise line’s website.
Each cruise line differs on how to transfer their reservation. See below for more information. Please remember that this information is subject to change by each individual cruise line without notice. For details refer to the cruise line’s website.
- Avalon Waterways: Customer may transfer their reservation at any time after booking (must be outside of final payment; customer will lose their deposit if it has already been paid to the cruise line).
- Azamara: Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include an air ticket or involve a change in currency.
- Carnival: Customer may transfer their reservation within 90 (ninety) days of original booking (must be outside of final payment).
- Celebrity Cruises: Customer may transfer their reservation within 30 (thirty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir® ticket or involve a change in currency.
- Cunard: Customer may transfer their reservation at any time after booking (must be outside of final payment).
- Disney Cruise Line: Customer may transfer their reservation at any time after booking (must be outside of final payment).
- Holland America Line: Customer may transfer their reservation at any time after booking (must be outside of final payment).
- Norwegian Cruise Line: Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment).
- Royal Caribbean International: Customer may transfer their reservation within 60 (sixty) days of original booking (must be outside of final payment); booking cannot include a ChoiceAir® ticket or involve a change in currency.
- Viking River Cruises: Customer may transfer their reservation within 30 (thirty) days of original booking (must be outside of final payment).
Your health and safety guidelines will depend on the destination you’re sailing to — no two ports have the same guidelines. Read up on your travel requirements, expectations, and guidelines with the list below. Please remember requirements are always subject to change by the government and overseeing authorities of the country(ies) you are set to visit. This is meant to be a quick reference tool only. Be sure to check directly with the consulate or governing authority of each country on your itinerary for the most up-to-date information before you embark on travel.
Caribbean
- Antigua & Barbuda
- Aruba
- Bahamas
- Barbados
- Belize
- Bermuda
- Bonaire
- British Virgin Islands
- Curacao
- Dominica
- Dominican Republic
- Grenada
- Jamaica
- Martinique
- Puerto Rico
- St. Barths
- St. Kitts & Nevis
- St. Lucia
- St. Maarten
- St. Martin
- St. Thomas
- Turks & Caicos
- U.S. Virgin Islands
Mexico
Europe
The short answer is no, however purchasing travel insurance is highly recommended. Ultimately, an ounce of precaution is worth a pound of solution: We offer travel insurance solutions to our guests which cover many different types of situations and can offer relief if you have to pay penalties for cancellation or have expenses related to a medical event while traveling, and much more — you can spend over a year planning (and saving up for!) a trip and have it ruined in a second due to situations outside your control!
Travel Insurance may offer benefits to protect against cruise line and travel supplier penalties should you have to cancel for illness or other reasons or experience travel delay, illness/injury while traveling, and more. The purchase of travel insurance is not required to book travel with CruCon Cruise Outlet. Please click here to preview options from our affiliates. Most cruise lines and travel suppliers also offer coverage. Plans are usually only available only for a select time prior to travel departure and some benefits are time sensitive.
Travel Insurance may offer benefits to protect against cruise line and travel supplier penalties should you have to cancel for illness or other reasons or experience travel delay, illness/injury while traveling, and more. The purchase of travel insurance is not required to book travel with CruCon Cruise Outlet. Please click here to preview options from our affiliates. Most cruise lines and travel suppliers also offer coverage. Plans are usually only available only for a select time prior to travel departure and some benefits are time sensitive.
Yes, CruCon offers travel insurance; you can purchase it when you book your cruise. If you’ve already booked your cruise, don’t fret! You can still purchase travel insurance as long as it is at least 24 hours prior to your scheduled departure (restrictions apply and not eligible for all plans) — just call 800-493-6609 / 603-253-9116. Some benefits are time sensitive and not all plans may be available. We’ll help guide you and go over options that apply to your unique situation.
Thinking you’ll save a few dollars with BYOB? It depends on your cruise line! Policies vary and may change without notice.
Carnival Cruise Line
Carnival has one of the loosest beverage policies of all cruise lines allowing each guest to carry on a maximum of 12 sealed 12 oz. cans or cartons of a non-alcoholic beverage (e.g. sodas, juices, milk, or sparkling water) – a policy that most cruise lines have eliminated. Also, each adult (21+) guest may carry one 750 mL bottle of wine or champagne. A $15 corkage fee will apply at bars, dining rooms, and specialty restaurants.
Disney Cruise Line
Disney is unique in that it allows each adult guest to bring two 750 mL bottles of wine or champagne or a six-pack of 12 oz beers onboard. A $25 corkage fee applies. While Disney’s website does not clarify its policy about bringing onboard items like soda, soda is available free of charge at select locations onboard as well as in the dining rooms.
Holland America Line
Like many lines, Holland America allows the carry-on of 750 mL bottles of wine or champagne by adult guests. However, uniquely the first bottle will not be subject to a corkage fee. Any additional bottles after the first though will incur a $20 corkage fee. This is per guest not per stateroom. Other alcohol is not permitted to be brought onboard.
Norwegian Cruise Line
Norwegian also prohibits its guests from bringing any beverages on board with the exception of carrying on bottles of wine or champagne as well as factory-sealed purified or distilled water for medical devices or infant formula. Norwegian charges a $15 corkage fee for 750 mL bottles and $30 for a 1500 mL Magnum bottle.
Princess Cruises
Princess allows one 750 mL bottle of wine or champagne per adult guest. If consumed in your stateroom, there’s no fee. However, if you want to enjoy it at dinner or in a restaurant, there’s a $15 corkage fee. A max of 12 sealed, unopened cans/cartons of 12 ounces of non-alcoholic beverages (i.e. sparkling water, sodas, juice, milk)
Royal Caribbean
For Royal Caribbean, no beer, liquor, or non-alcoholic beverages are allowed to be brought onboard. However, a limit of two 750 mL bottles of wine or champagne per stateroom can be carried on. A $15 corkage fee may apply.
A general “common-sense” approach should suffice when packing: Be sure to consider your ship’s itinerary and the normal weather at the time of your travel. Beyond that:
- While on board, you’ll likely want casual wear for daytime activities. Most guests wear smart-casual wear for evening meals in specialty restaurants.
- For cruises with a formal night (typically with a sailing of 4+ nights) formal attire can range from a jacket or cocktail dress all the way to a tuxedo and ball gown.
- Whatever outfits you pack, be sure to bring one pair of comfortable walking shoes for shore excursions.
Broadly speaking, yes. There are a few things that are universal across cruise lines:
- Shoes are always required in most restaurants (the exception is likely the ones right next to the pool) no matter what time of day, and robes and bathing suits are not allowed in restaurants. If you’re planning to go straight from the pool to a meal, be sure to bring a t-shirt, shorts, and/or some other cover-up.
- In general, steer clear of flip-flops, cut-off shorts, baseball caps, tank tops, ripped jeans, and shorts in the main dining room or specialty restaurants for dinner time.
A tuxedo is typically not required on most cruises — but if you would like to dress up, many cruise lines offer tuxedo rentals.
Personal grooming devices — think hair dryers, flat irons, curling irons, shavers, and other electrical devices of the sort — are allowed when in good condition and used with proper caution. As a general rule of thumb, cruise lines don’t allow any electrical or household appliances that contain a heating element — think irons, clothes steamers, immersion heaters, heating blankets, water heaters, coffee machines, hot plates, toasters, heating pads, humidifiers, and etc.
It’s recommended that all daily medications are on hand (i.e. in your hand luggage) in the off chance of delays or emergency situations.
For prescription medication: While you can place your medication in a traveling pill case, it’s helpful to be able to show what medicine you have (dosage strength, doctor info, etc.) in case it’s needed.
For over-the-counter medication: Everything you may need on a daily basis — think medicine for headaches, nausea, heartburn, sore muscle balms, and sunburn treatments — should be in their original packaging.
For prescription medication: While you can place your medication in a traveling pill case, it’s helpful to be able to show what medicine you have (dosage strength, doctor info, etc.) in case it’s needed.
For over-the-counter medication: Everything you may need on a daily basis — think medicine for headaches, nausea, heartburn, sore muscle balms, and sunburn treatments — should be in their original packaging.
What can I expect when boarding my cruise?
Before you even arrive at the terminal, make sure you have your check-in documents on hand and ready to go!
First Thing’s First — Luggage Drop Off: You’ll hand off your larger luggage to porters when you arrive (they’ll do the rest). You don’t have to hand off your luggage to them but it is quite a bit easier than hauling your luggage through check-in and around the ship yourself. Remember to keep your essentials in your carry-on!
Next — Check-In: This is where having your documents ready to go comes in handy. You’ll show your documents to be verified and have your photo taken for the ship’s verification — this will be your ship identification for your trip! This wait time can sometimes be long; for this reason, many folks opt for loyalty programs that offer priority boarding or purchase a “Faster to the Fun” option.
Finally — Boarding the Ship: You made it! It might take a moment for your room to be ready; however, you’re free to explore the ship and all its offerings in the meantime.
How to pre-register and complete your online check-in?
You’ll need to register online with the cruise line prior to departure — no ifs, ands, or buts about it. The check-in process is a requirement for most cruise lines (and also the Department of Homeland Security). To complete your online registration, you’ll need your cruise line registration number found on your booking reservation details (also known as your invoice) and personal information for each guest.
You’ll find the registration page for each cruise line listed below:
- AmaWaterways
- Azamara
- Carnival Cruise Line
- Celebrity
- Costa
- Cunard
- Disney Cruise Line
- Holland America
- Norwegian
- Oceania
- Princess
- Regent
- Royal Caribbean
- Seabourn
- Viking Cruises
- Virgin Voyages
What information is required when pre-registering with the cruise line?
Also known as Online Registration and Online Check-In, Pre-Registration allows you to expedite boarding; it’s necessary for speeding up the boarding process! When you pre-register, you’ll select your arrival time for boarding the ship. Government regulations require most cruise lines to be checked in no later than 90 minutes before their scheduled sailing time.
When registering online, you’ll need the following information for you and your party:
- Ship sailing date and cruise line reservation number: Your cruise line registration number can be found on the Guest Booking Confirmation that you received.
- Passport or proof of citizenship and identification information: You’ll need this for each individual person in your party.
- Designation of an Emergency Contact: This emergency contact should be someone who is currently not traveling with you. Be sure to include their name, address, and phone number.
- Credit Card: For use with your onboard expense account.
- Travel Plans Before or After Your Cruise: Some cruises like to know how you’ll be arriving at port and how you’ll be getting back home.
An Important Note: The names you use for check-in must match exactly with your travel documents/the names that you booked with. Using middle names or nicknames could cause you to be denied boarding.
When you arrive, make sure you have the following on hand and ready to go:
- Printed proof of online check-in
- The credit card for your onboard purchases
- Appropriate proof of citizenship and identification documentation (driver’s license and certified copy of birth certificate or passport)
Boarding times are assigned during your online check-in; general boarding is (generally) 3-4 hours before the cruise. However, it’s good to stay flexible: boarding times may change depending on the ship’s arrival in port and clearance by the local authorities. If it is boarding day and you’re unsure of what to do, it’s best to call the cruise line directly. Many offer special same-day travel guidance. Otherwise, you can always contact your CruCon Advisor for more info.
Cruises lines are always monitoring storms to determine any potential or possible impact to sailings; most cruises will still sail with either minor or sometimes major changes to visited ports.
The cruise line will let you know! They’ll update you directly with any changes to your sailing — changes might include variations to ports of call, rerouted itineraries, or other schedule updates.
If the situation calls for a cancellation, you’ll be notified via email or phone. We’ll work diligently with you to assist in next steps.
It’s recommended to book shore excursions in advance as they do tend to fill up quickly. Get to know your potential activities with a bit of research and reserve them ahead of time (before your cruise departs) — this way you can have some fun planning for your vacation and ensure you can take part in the activities you want.
You’ve come to the right place! You have a few options.
First CruCon has partnered with Shore Excursions Group to get access to some of the best excursions at discounted rates. Just CLICK HERE or visit our website and you can search by destination or cruise. Guests can also book shore excursions prior to sailing through the cruise line’s website. Usually you have to be pre-registered with them. Just do a quick search when you log in with the cruise line. Lastly if you’re just not sure and want to wait until you’re onboard you’re in luck! Though some of the most popular excursions can sell out quickly the cruise lines try to hold some inventory for guests who want to book onboard. As with most things it’s first come first served. It’s recommended to get to know the planned activities at each port well ahead of your departure — that way you can book them in advance and ensure your cruise is stress-free.
First CruCon has partnered with Shore Excursions Group to get access to some of the best excursions at discounted rates. Just CLICK HERE or visit our website and you can search by destination or cruise. Guests can also book shore excursions prior to sailing through the cruise line’s website. Usually you have to be pre-registered with them. Just do a quick search when you log in with the cruise line. Lastly if you’re just not sure and want to wait until you’re onboard you’re in luck! Though some of the most popular excursions can sell out quickly the cruise lines try to hold some inventory for guests who want to book onboard. As with most things it’s first come first served. It’s recommended to get to know the planned activities at each port well ahead of your departure — that way you can book them in advance and ensure your cruise is stress-free.
As soon as you’ve reserved your shore excursion be on the lookout for an email confirmation that includes your vouchers and information on the date time and location of your excursion.
International trips may require valid travel documents. These can include (but are not limited to):
- Valid Passport
- Optional Visa
- Re-entry permit
- Health certificate
- Adoption papers
- Marriage Certificates
- Family Legal Documents
- Inoculation record
- A ticket for the return journey or continuance of your trip
- Any combination thereof
It depends on the cruise! In most cases yes you need a valid U.S. passport. However there are some “closed loop” cruises (cruises that begin and end at the same U.S. port) that may not require a passport. Still it’s recommended to bring yours anyway just in case of an emergency. **It’s important to remember that to re-enter the US by air or any other method other than the cruise you started on you will need a passport!
Plus your cruise ship may require you to have a passport even if U.S. Customs and Border Protection does not.
Be advised — knowing securing and bringing the required identification and documents needed for non-U.S. travel (be it by governments cruise lines air lines etc.) is solely your responsibility. Guests who are denied boarding due to lack of proper documentation are not eligible for a refund from the travel supplier(s) and/or CruCon Cruise Outlet.
Plus your cruise ship may require you to have a passport even if U.S. Customs and Border Protection does not.
Be advised — knowing securing and bringing the required identification and documents needed for non-U.S. travel (be it by governments cruise lines air lines etc.) is solely your responsibility. Guests who are denied boarding due to lack of proper documentation are not eligible for a refund from the travel supplier(s) and/or CruCon Cruise Outlet.
When you make your reservation provide your name exactly as it appears on your Proof of Citizenship or travel documentation (ex. Passport birth certificate etc.).
Married Individuals with New Last Names: If you took on your partner’s last name in marriage and now have several types of identification — some with your married name and some with your birth name — it is strongly recommended that you bring a copy of your marriage certificate as proof of your name change.
Men with a Suffix (ex. Jr. Sr. II III etc.): Make sure all your documentation matches the appropriate suffix.
Married Individuals with New Last Names: If you took on your partner’s last name in marriage and now have several types of identification — some with your married name and some with your birth name — it is strongly recommended that you bring a copy of your marriage certificate as proof of your name change.
Men with a Suffix (ex. Jr. Sr. II III etc.): Make sure all your documentation matches the appropriate suffix.
If you don’t already have a passport you’ll need to apply for one in person. If your passport is just simply expired you may be able to renew it through the mail.
For specific instructions on obtaining or renewing a passport visit Travel.State.Gov.
For specific instructions on obtaining or renewing a passport visit Travel.State.Gov.
It depends on the country! Every country has its own laws regarding entrance by non-citizens — you should check the laws governing the country you are visiting. It is your responsibility to obtain all the necessary documentation ahead of your departure. Immigrations laws apply regardless of the ticket you purchase.
It may be important for you to note that there is a new U.S. regulation that requires citizens from certain countries to obtain a visa if their flight is stopping over in the U.S. even if it’s not the final destination.
Additionally citizens from waiver-countries entering the country under the Visa Waiver Program should be aware that they’ll need a machine-readable passport in accordance with the U.S. Department of State. Any traveler without a machine-readable passport will be required to obtain a visa before coming to the U.S.
This information is subject to change at any time. Guests are solely responsible for identifying obtaining and keeping required immigration documents necessary for their travel itineraries. Guests are not eligible for refund from the travel supplier(s) and/or CruCon Cruise Outlet in the event of denied boarding due to lack of proper documentation.
It may be important for you to note that there is a new U.S. regulation that requires citizens from certain countries to obtain a visa if their flight is stopping over in the U.S. even if it’s not the final destination.
Additionally citizens from waiver-countries entering the country under the Visa Waiver Program should be aware that they’ll need a machine-readable passport in accordance with the U.S. Department of State. Any traveler without a machine-readable passport will be required to obtain a visa before coming to the U.S.
This information is subject to change at any time. Guests are solely responsible for identifying obtaining and keeping required immigration documents necessary for their travel itineraries. Guests are not eligible for refund from the travel supplier(s) and/or CruCon Cruise Outlet in the event of denied boarding due to lack of proper documentation.
It’s generally not required to use your middle name when booking a cruise.
But if your middle name is included on your passport or other form of government-issued identification it may be a good idea to use it when booking your cruise. This is because the name on your booking must match your name on identification; any discrepancies could result in delays or even being denied boarding.
Some cruise lines might have specific policies regarding middle names. It’s a good idea to check with the cruise line before booking to see if they have any specific requirements.
If you book airfare with the cruise line either through an air promotion or one of the cruise line air programs it is essential that your middle name be on your cruise reservation as you may be subject to cancellation and or reticketing fees from airlines if the name on your legal documents does not match your cruise AND air tickets.
But if your middle name is included on your passport or other form of government-issued identification it may be a good idea to use it when booking your cruise. This is because the name on your booking must match your name on identification; any discrepancies could result in delays or even being denied boarding.
Some cruise lines might have specific policies regarding middle names. It’s a good idea to check with the cruise line before booking to see if they have any specific requirements.
If you book airfare with the cruise line either through an air promotion or one of the cruise line air programs it is essential that your middle name be on your cruise reservation as you may be subject to cancellation and or reticketing fees from airlines if the name on your legal documents does not match your cruise AND air tickets.
Current regulations are subject to change at any time but are as follows:
Parents of minor children (under 18 years old) must carefully document legal custody prior to traveling.
If a minor child is traveling with only one parent the absent parent should provide a notarized letter of consent.
If only one parent has legal custody that parent should be prepared to provide such evidence to airlines and authorities (i.e. a copy of the sole custody document or death certificate of the absent parent).
In cases in which a minor child is traveling alone or in someone else’s company both parents (and the sole documented custodial parent) should provide a notarized letter of consent.
If a child traveling has a different last name from the mother and/or father the parents should be prepared to provide evidence to airlines and authorities such as a birth certificate or adoption decree to prove that they are indeed the parents.
Be advised — knowing securing and bringing the required identification and documents needed for travel (be it by governments cruise lines air lines etc.) is solely your responsibility. We’re unable to provide a refund if you do not possess the necessary documentation.
Parents of minor children (under 18 years old) must carefully document legal custody prior to traveling.
If a minor child is traveling with only one parent the absent parent should provide a notarized letter of consent.
If only one parent has legal custody that parent should be prepared to provide such evidence to airlines and authorities (i.e. a copy of the sole custody document or death certificate of the absent parent).
In cases in which a minor child is traveling alone or in someone else’s company both parents (and the sole documented custodial parent) should provide a notarized letter of consent.
If a child traveling has a different last name from the mother and/or father the parents should be prepared to provide evidence to airlines and authorities such as a birth certificate or adoption decree to prove that they are indeed the parents.
Be advised — knowing securing and bringing the required identification and documents needed for travel (be it by governments cruise lines air lines etc.) is solely your responsibility. We’re unable to provide a refund if you do not possess the necessary documentation.
Typically you can access and print your cruise line boarding passes and luggage tags as soon as you have completed your online check-in at the cruise line website. For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
It depends on the cruise line! Policies are strictly enforced for each cruise line and guests who do not meet the minimum requirements will not be permitted to board. The age of all guests is verified by boarding documents (i.e. passport or birth certificate with state-issued identification).
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
All set on where you want to head for vacation? Great! The next step is to build the amenities for an all-inclusive vacation — think of it as the difference between just scrambled eggs or a loaded omelet. Here are some tips on how to build an all-inclusive cruise:
- Pre-purchase beverage packages – most cruise lines offer a variety of beverage options (i.e. sodas specialty coffees mocktails cocktails mixed drinks and beer)
- Pre-pay your gratuities – this covers the base per day gratuities allotted for select staff
- Pre-pay and book shore excursions – nothing is worse than looking forward to a specific excursion only to find out it’s sold out; the sooner you book in-demand excursions the better
- Specialty dining – reservations to specialty dining restaurants can be made and prepaid prior to sailing
- Spa appointments – book in advance to ensure you get your preferred day and times
- Internet packages – purchasing this ahead of time can allow you to enjoy a cheaper rate
Just about every cruise ship (the exception being some smaller vessels operating in coastal waters) has a fully equipped medical facility and staff to handle medical emergencies. Think of them like a health care center or ambulatory care unit: They deal with sprained ankles stitches upset stomachs and people who forgot to pack some medications. They’re also stocked with pharmacy supplies like seasickness pills aspirin (and other over-the-counter products) antibiotics limited supplies of prescription medication and some emergency medications like those needed for advanced cardiac life support.
The cost of medical treatment will need to be paid at the time of service and will be billed to your shipboard spending account. Since these services are not covered as part of your cruise fare you should consider purchasing travel insurance to cover any unexpected medical issues. CruCon Cruise Outlet nor the travel supplier are responsible for any medical fees incurred onboard or that arise in the course of your travel.
The cost of medical treatment will need to be paid at the time of service and will be billed to your shipboard spending account. Since these services are not covered as part of your cruise fare you should consider purchasing travel insurance to cover any unexpected medical issues. CruCon Cruise Outlet nor the travel supplier are responsible for any medical fees incurred onboard or that arise in the course of your travel.
Cruise lines typically offer a variety of onboard activities during the day for toddlers children and teens. These programs are directed and supervised by trained staff and are (typically) included as part of your cruise package. Alternatively you can typically hire babysitting services for an additional cost.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
Most of the larger cruise lines have wash and press services available for a fee. You’ll typically find a laundry bag located inside your stateroom that you can leave for your room steward to pick up. Also some cruise ships offer do-it-yourself launderettes which have approximately two or three washers and dryers for your use.
Typically yes for the major cruise lines. But — they charge much higher fees for use on top of any charges assessed by your bank.
Cash is not accepted while on board the cruise ship anyway; all transactions are charged to your onboard stateroom account which is connected to your credit card or cash deposit.
However cash is useful as additional tips for your stateroom attendants and waiters. Plus it’s always a good idea to have cash on hand while at port because ATMs may be hard to find while in port.
Cash is not accepted while on board the cruise ship anyway; all transactions are charged to your onboard stateroom account which is connected to your credit card or cash deposit.
However cash is useful as additional tips for your stateroom attendants and waiters. Plus it’s always a good idea to have cash on hand while at port because ATMs may be hard to find while in port.
So the short answer is: It depends on the port! You can typically see the ports listed as such on your itinerary.
Tendering is a common practice when a cruise ship cannot dock directly at the port due to shallow water or limited infrastructure. Instead you’ll board a smaller boat (a tender boat) and be ferried safely and efficiently between the boat and port.
Why do I need to take a tender boat?
What if I’m scared of small boats?
What if there is bad weather?
It’s up to the captain (and cruise line’s safety protocols) to decide whether or not to run tender boats. The cruise line’s primary concern is passenger safety; in the event of severe weather the cruise line may explore alternatives such as rerouting to another port or adjusting the itinerary.
Can I take a tender in a wheelchair or if I have mobility issues?
While the accessibility of tender boats may vary depending on the specific cruise line ship and port cruise lines strive to accommodate passengers with disabilities or mobility issues. It’s recommended to contact the cruise line (or your travel agent) before your trip to discuss your specific requirements. They can provide you with detailed information about the available accessibility features and assist in addressing any concerns related to tendering or mobility challenges.
Tendering is a common practice when a cruise ship cannot dock directly at the port due to shallow water or limited infrastructure. Instead you’ll board a smaller boat (a tender boat) and be ferried safely and efficiently between the boat and port.
Why do I need to take a tender boat?
- Port Infrastructure: Some ports lack the infrastructure to accommodate large cruise ships making tendering the only option for accessing the port.
- Water Depth: Shallow water can prevent a cruise ship from accessing the port calling for a tender boat to transport passengers to and from the designated port area.
- Port Congestion: During peak cruise seasons (or in perpetually popular destinations with limited docking space) multiple ships may be present simultaneously. Tendering might be required to ensure you can disembark and explore the port.
What if I’m scared of small boats?
- Reach out to the ship’s crew or guest services before tendering. They can provide information on safety procedures boat stability and address any concerns you might have.
- Make sure you’re not alone — having a friend or family member with you can provide emotional support and reassurance.
- If you feel uneasy about the movement of the boat look out towards the horizon. Gazing at a fixed point can help stabilize your sense of balance and minimize seasickness or discomfort.
- If you experience severe motion sickness or anxiety consult with your healthcare provider or pharmacist about any potential remedies or over-the-counter medications to alleviate symptoms.
What if there is bad weather?
It’s up to the captain (and cruise line’s safety protocols) to decide whether or not to run tender boats. The cruise line’s primary concern is passenger safety; in the event of severe weather the cruise line may explore alternatives such as rerouting to another port or adjusting the itinerary.
Can I take a tender in a wheelchair or if I have mobility issues?
While the accessibility of tender boats may vary depending on the specific cruise line ship and port cruise lines strive to accommodate passengers with disabilities or mobility issues. It’s recommended to contact the cruise line (or your travel agent) before your trip to discuss your specific requirements. They can provide you with detailed information about the available accessibility features and assist in addressing any concerns related to tendering or mobility challenges.
Most people even those who are susceptible to sea sickness in cars boats or amusement park rides do not feel sick onboard a large cruise ship. However everyone is different. Typically you develop your “sea legs” within the first 48 hours of being at sea (if you’re affected at all). You can also consider getting a midship cabin on a middle or lower cruise deck. These aren’t guarantees that you will not ever feel motion sickness but just some ideas that have worked for some of our guests in the past.
Other helpful tips for preventing seasickness:
If you need to cure seasickness while on board…
Other helpful tips for preventing seasickness:
- Pick a larger ship: How much of the ocean’s movement you feel will depend on the type of ship you’re sailing — the smaller the ship the more movement you’ll feel.
- Pick the right cabin: Book your Oceanview or Balcony stateroom near the middle of the ship on one of the lower decks; being able to see out will help you get your bearings.
- Select the right itinerary: If you think you’ll be plagued by seasickness be sure to pick an itinerary with a lot of ports and less sailing.
- Prepare for embarkation day: Specifically — avoid alcohol eat right and spend as much time as possible on deck when the ship begins moving. And remember to stare out at the horizon!
If you need to cure seasickness while on board…
- Natural remedies (ginger peppermint lemon) come in natural liquid or candied form
- Over the counter medications (Benadryl Dramamine and certain antihistamines) are often taken an hour before the ship starts moving
- Prescription medication (scopolamine) is prescribed by a doctor ahead of time for adults who know they have a severe propensity for seasickness
- The ship’s doctor can prescribe you any of the above (and also promethazine and ephedrine) if you are suffering from seasickness while cruising
Even though over-the-counter medications are typically available either in port from the ship’s store from the ship’s doctor or any combination of the three it is still highly recommended you bring your own required medications on board with you. Better to have it and not need it than to need it and not have it!
You can count on the ship to be stocked with pharmacy supplies ranging from seasickness pills antibiotics aspirin and other over-the-counter products to limited supplies of prescription medications and emergency medications. These can be much more expensive than bringing possible remedies from home so definitely try to go prepared!
You can count on the ship to be stocked with pharmacy supplies ranging from seasickness pills antibiotics aspirin and other over-the-counter products to limited supplies of prescription medications and emergency medications. These can be much more expensive than bringing possible remedies from home so definitely try to go prepared!
All carry-on and checked bags on cruise ships are scanned through x-rays at the cruise terminal.
Passengers will need to pass through an airport-style detector and then have their digital photo taken. Most cruise lines employ scent dogs to check for drugs. Any sealed alcohol is usually confiscated and returned at the end of the cruise (this goes for both the home port and ports of call during the journey). In short all luggage is subject to search and seizure according to boarder patrol & customs and the cruise line’s terms and conditions.
Passengers will need to pass through an airport-style detector and then have their digital photo taken. Most cruise lines employ scent dogs to check for drugs. Any sealed alcohol is usually confiscated and returned at the end of the cruise (this goes for both the home port and ports of call during the journey). In short all luggage is subject to search and seizure according to boarder patrol & customs and the cruise line’s terms and conditions.
Most cruise lines don’t have a strict luggage policy — generally cruise lines recommend you bring two pieces of luggage per person with a maximum weight of 50 pounds. You can also bring a small carry-on bag with dimensions that do not exceed 22” x 14” x 9”.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
For safety and security no visitors are allowed on board.
The drinking age on board is based on the drinking age at the port of departure — so for U.S. departure ports the drinking age is 21 years old.
The muster drill is a fancy name for a safety meeting where all passengers assemble at the emergency evacuation location. According to the International Convention for the Safety of Life at Sea all passenger ships must have a cruise muster drill within the first 24 hours of the trip.
Typically the drill mimics a nautical emergency allowing passengers the chance to familiarize themselves with the sound of the alarm and learn the information they’ll need in order to stay safe in a real emergency.
The muster location (AKA the meeting points for passengers during an emergency) is typically on the open decks by the lifeboats.
Muster drills are usually organized by proximity to cabin location. The crew has a record of all names assigned to each muster station so they can ensure everyone is accounted for.
On larger ships the muster drill might take place in a larger space like a theater as that can accommodate more people for instruction.
During the muster drill the emergency siren is sounded so you can familiarize yourself with it.
Then the captain and crew will go over safety procedures such as pointing out the life jackets’ location and demonstrating how to quickly equip them. Crew members will also explain the quickest escape routes in case you need to leave the ship in an emergency situation.
Attendance is mandatory. Everyone — even children — must attend the drill even if you’ve sailed with this cruise line before and have heard it before. Make sure you keep quiet and listen during the drill so that everyone can hear.
Typically the drill mimics a nautical emergency allowing passengers the chance to familiarize themselves with the sound of the alarm and learn the information they’ll need in order to stay safe in a real emergency.
The muster location (AKA the meeting points for passengers during an emergency) is typically on the open decks by the lifeboats.
Muster drills are usually organized by proximity to cabin location. The crew has a record of all names assigned to each muster station so they can ensure everyone is accounted for.
On larger ships the muster drill might take place in a larger space like a theater as that can accommodate more people for instruction.
During the muster drill the emergency siren is sounded so you can familiarize yourself with it.
Then the captain and crew will go over safety procedures such as pointing out the life jackets’ location and demonstrating how to quickly equip them. Crew members will also explain the quickest escape routes in case you need to leave the ship in an emergency situation.
Attendance is mandatory. Everyone — even children — must attend the drill even if you’ve sailed with this cruise line before and have heard it before. Make sure you keep quiet and listen during the drill so that everyone can hear.
Every cruise line offers a variety of dining options to satisfy the dining experience you’re looking for.
- Traditional dining is what the name implies; a structured dining experience where you dine with the same guests and same wait staff each night. Seating choices may include:
- Early Dining (6 – 6:30 p.m. while some start as early as 5pm)
- Late Dining (7-8 p.m.)
- Specialty Dining offers unique themes like Asian Brazilian or Italian. Reservations are made in advance directly with the cruise line and a cover charge is required.
- Main Dining provides buffet-style dining featuring an endless number of options for each meal.
Room service is available 24/7 on most ships — but not all items are free. Depending on the cruise line and your cabin class room service may be a complimentary all-inclusive service billed per item or just carry a flat delivery fee. Most cruise lines will offer classic menu items (think fresh fruit cheese plate sandwiches and continental breakfast options) through room service with no service fee even if other options cost extra.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.
For more details regarding your specific cruise line reach out to us! As experts on all things cruising we’re ready to answer any and all questions you may have.